Back from the Brink
These past two weeks have, in one sense, been the worst we've experienced in recent years.
You may have experienced problems with one or two of our websites recently - we have experienced problems with all of them, plus the other sites that are managed by Trev - all 50 of them! A corruption had occurred on our hard drive storage which is managed remotely on our own dedicated server by our Service Provider. No problem, we thought, we have back up - except that the back up had dutifully copied the corruption !!!!
Basically, we had no reliable data that could be accessed easily, no emails, no messaging service - complete silence in fact. Can you imagine no emails for over seven days? Trev worked around the clock, using back up data that was accessed by the Service Provider from the previous back up to the corrupted one - but it all had to loaded manually, in DOS - if you even remember what that was like!
It has been absolutely horrendous and how Trev has kept sane I shall never know. Working round the clock, eating in front of his screen, somehow a miracle has happened and all is restored.
So, if you have been inconvenienced we apologise. If you would like to order then everything is now fine and to say sorry for delays please use the discount code MELTDOWN10 for a welcome back discount.
I never want to live through that again!
19/6/2015 06:49:06 am
oh the joys of 'cloud' storage :)
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